Description
IT Support Engineer
£30,000 – £33,000 | Near Chichester | Full-time onsite
Some IT roles feel invisible.
This one doesn’t.
You’ll be the on-site IT presence for a key customer near Chichester - the person users turn to when things stop working, when new starters need setting up, and when systems need a steady pair of hands.
If you enjoy being known, trusted, and appreciated for what you do, this will suit you.
What’s in it for you?
- Salary: £30,000 – £33,000
- Location: Near Chichester (full-time onsite)
- Role type: 1st and 2nd line support
- Environment: Microsoft 365, Windows Server, desktop support
- Visibility: You won’t be hidden in a large service desk queue
- Stability: A steady, well-supported environment with clear ownership
What you’ll be doing
- Providing day-to-day 1st and 2nd line IT support to end users
- Troubleshooting across Microsoft 365, Windows Server, and Windows desktop environments
- Setting up and configuring devices for new starters and replacements
- Resolving issues via desk-side support, phone, and ticketing systems
- Escalating more complex problems when needed with clear documentation
- Keeping systems stable, secure, and running smoothly
- Building strong working relationships with users across the business
What you’ll bring
- Experience in a 1st/2nd line IT support role
- Confidence working across Microsoft 365 and Windows environments
- Solid troubleshooting skills across desktops and core server services
- A calm, professional approach when dealing with users
- Someone who takes ownership and sees issues through to resolution
This role suits someone who enjoys being the go-to IT person on site solving problems properly, not just passing them on.
If you’re looking for a stable, hands-on support role where your work is visible and valued, this could be a great fit.
Interested?
Send your CV to bob.bath@mexasolutions.com and let’s have a confidential chat.
