IT Support Engineer

4th July 2023
Job Type
£30000 - £40000 per annum


This company is one to keep your eye on.

They're an IT Service Provider. After a recent acquisition from a larger company who are expanding into the MSP space, they are now looking at some significant growth.

And they have all their existing customer base as warm customers.

This hire will be the first of many and will see some significant growth for them, despite being a smaller yet well established company.

Anyone joining now will see the benefits are the company companies to expand. The people of today will be the leaders of tomorrow.


  • IT Support Engineer
  • New Forest, Hampshire
  • £30,000 - £40,000 basic


Your Challenge

As a result of a recent acquisition and business expansion, this is a brand-new position.

Your primary responsibility will be to provide technical support for escalated service desk tickets, ensuring prompt and high-quality resolution of all issues. While 95% of the support will be conducted remotely, there will also be opportunities to visit clients and actively engage in various exciting projects and migrations. Therefore, a driving licence is required.

Your support will encompass a range of technologies, including O365, Intune, Endpoint, Exchange Online, and SharePoint Online.

This role presents numerous opportunities for professional development and advancement due to the recent acquisition and the company's continuous growth. Whether your goal is to progress to the 3rd line, explore pre-sales opportunities, or specialise in a specific area, this company is committed to helping you reach your desired career path.


The Business:

This IT Service Provider is a leading provider of IT solutions for organisations in across the South Coast and UK.

Following a recent acquisition by a larger corporate entity, the company is experiencing significant growth and is seeking talented individuals to join them on their journey.

This is a full-time office-based role, but they are open to discussing a hybrid working arrangement once you have settled in and become part of the team in the first 3 months.


About You:

First and foremost, you should be an experienced 2nd line engineer have experience supporting the following technologies:

  • Microsoft 365, Intune, Exchange, SharePoint, Security and Compliance - Endpoint Manager
  • Active Directory (On Premise and AAD)
  • Group Policy Management
  • Windows 10/11, Windows Server 2016/2019/2022
  • Exposure to the deeper elements of Microsoft Azure - preferrable

Previous experience of working in an MSP environment is advantageous.


What next?

If you're ready to join a dynamic and growing business with a bright future, I want to hear from you!

For an informal chat, please call Shannen Pomfrett on 07547 672 055 or email Shannen . Pomfrett @ Mexasolutions . com. Don't worry if your CV isn't up to date, we can deal with that later.

Alternatively, if you do have an up to date CV, please click apply and I will look forward to reviewing your application.

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