IT Support Technician

Published
9th January 2024
Location
Havant, United Kingdom
Job Type
Salary
£26,000 – £32,000
Reference
34543

Description

IT Support Technician

£26,000 – £32,000 basic

Havant – 50% hybrid working

 

Your Challenge

Working as part of a small team of three engineers, you will be responsible for providing internal IT support to around 200 users across the business, dealing with around 300 support tickets every month.

As the IT Support Technician, you will be supporting the entire organisation across 1st line, 2nd line and 3rd line support.

You will also get the chance to get stuck in with a variety of projects, ranging in a variety of technologies from networking, infrastructure and cloud.

 

You will be working closely with the Infrastructure Engineer, who is responsible for all critical and 3rd line issues.

 

They will act like a mentor, and give you direct training, to help excel your skill set and increase your responsibilities to step up into their shoes and cover their senior infrastructure & networking technical duties in their absence.

 

The Business:

Working for a leading manufacturing organisation who have won numerous quality and environmental awards.

The benefits also aren’t too shabby, including an employee bonus scheme, opportunities to earn shares, training & professional development, healthcare incentives and life assurance.

 

About You:

First and foremost, you should have some experience providing 2nd line IT support.

You can either be an experienced 1st line & 2nd line support technician, or an experienced 2nd line and 3rd line support engineer to succeed in this role.

As an IT Support Technician you have some experience with the following technologies:

  • Windows Server
  • Active Directory
  • O365
  • Azure
  • Networking topology, including routing, switching, DNS, DHCP
  • Virtualisation technologies

 

What next?

For an informal chat, please call Bob Bath on 07547 672 055 or email Bob . Bath @ Mexasolutions . com. Don’t worry if your CV isn’t up to date, we can deal with that later.

Alternatively, if you do have an up to date CV, please click apply and I will look forward to reviewing your application.

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