IT Service Desk Analyst

    Published
    9th January 2025
    Location
    Portsmouth, United Kingdom
    Job Type
    Salary
    £135 - £150 / day
    Reference
    35080
    Duration
    3 Months+
    Start Date
    ASAP

    Description

    IT Service Desk Analyst, with good background of providing 1st line & 2nd line support, is required for a Managed Service Provider for an initial 3 month contract, based in Portsmouth, Hampshire, paying from £135 - £150 / day.

    IT Service Desk Analyst

    Based in Portsmouth, Hampshire

    Start ASAP

    Initial 3 month + contract

    £135 - £150 / day (Limited / Umbrella Company)

    This position is working inside IR35

    Working on the IT Service Desk team of a leading IT Managed Service Provider, the Service Desk Analyst will be responsible for providing 1st line support and 2nd line support for the external customer base. This will include Microsoft 365, Active Directory, Office 365 admin & configuration and basic network configuration.

    Required Skills:

    • Good 1st line support experience
    • Ideally some previous experience operating at a 2nd line support level
    • Good experience with Office 365 admin & configuration
    • Good experience with the wider M365
    • Good experience of Active Directory
    • Excellent communication & stakeholder management experience

    This position would suit an IT Service Desk Analyst / IT Support Analyst / IT Support Engineer / IT Technician / Desktop Support Analyst, who has good experience of providing 1st line & 2nd line support on an IT Service Desk.

    This IT Service Desk Analyst position is looking to start ASAP, will be based in Portsmouth, Hampshire, paying £135 - £150 / day (depending upon background and experience) – Limited / Umbrella Company

    If you are interested in applying for this position then please forward your CV to bob.bath@mexasolutions.com

    To be considered for this role, you must be eligible to live and work in the UK.

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