About The Client

A growing UK business looking to strengthen its internal IT function and make its first hire.

With the IT Systems Director currently the only person in IT, they came to Mexa Solutions for support in finding the right person to join the team and help build the foundations for future growth.

Dom, simon and bob sat roudn the board table

The Brief

  • Industry: Mechanical and Electrical Services Provider
  • Location & Role: UK, IT Support Engineer
  • Project: First IT hire
  • Candidates presented: 5
  • Candidates interviewed: 5
  • Job brief to CVs received: 3 working days.
  • CVs received to verbal offer: 4 working days.
  • Outcome: Successful placement

The opportunity came to us through an inbound referral from an existing client. The company was recommended to speak to Mexa Solutions by another one of our clients that we had successfully hired 2 people for previously.

The IT Systems Director knew they needed to make their first hire, but wasn’t sure what the recruitment process should look like or what a realistic timeline would be.

They asked us to help.

The Challenge

This wasn’t simply about finding someone with the right skills.

As the first hire into the IT team, finding the right person was important. They needed to fit the business, understand the role and provide a strong starting point for the wider team.

We also recognised that the client needed guidance around the recruitment process itself, from setting realistic expectations to managing interviews and candidate timelines.

How We Helped

We started by understanding the role, the business and what the IT Systems Director wanted the team to look like longer term.

From there, we focused on finding the right candidates rather than simply sending over a high volume of CVs.

We presented 5 relevant candidates, and all 5 were invited to interview.

Throughout the process, we worked closely with the IT Systems Director, providing straightforward advice on recruitment best practice, candidate availability, interview processes and realistic timescales.

bob and dom brainstorming

The Result

The client selected their preferred candidate, made an offer and successfully brought them into the business.

The appointment marked the first step in building out the IT function and gave the client a clear recruitment process to build on as the team grows.

5 CVs presented

5 candidates interviewed

1 successful hire

For us, it’s not just about making the first hire. It’s about building a relationship with our clients and becoming a trusted recruitment partner as their teams grow.

We’re looking forward to continuing to support the business as they build out their IT function and helping them find the right people for the journey ahead.

Mexa were recommended to us by our Microsoft Partner; we had struggled to find a IT Support Technician for some time using traditional methods like LinkedIn, etc and we handed the project of sourcing to Mexa. Within a week we had 5 suitable candidates, all of whom we invited for interviews and taking on board the guidance from Mexa to “make offers promptly”, we offered and secured our preferred candidate with ease. Mexa continued to support the process of communicating with the candidate and those who were unsuccessful, right through to onboarding. We will have no problem in recommending and using Mexa in the future. 

IT Systems Director.

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Need To Build Your IT Team?

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