Service Desk Team Leader - Managed Service Provider

Service Desk Team Lead, with experience in strong technical hands on support and managing a small team, is required for a growing Managed Service Provider, based in the Chichester area, paying from £28,000 - £38,000.

Service Desk Team Lead

Based in Chichester

Start ASAP

Working for a growing Managed Service Provider

£28,000 - £38,000, depending upon background and experience.

Working within the service support function of a growing Managed Service Provider, the Service Desk Team Leader will be responsible for the day to day management the service function, including team leading a small team of support analysts who provide 1st line & 2nd line support to their customer base. In addition, the Service Desk Team Lead will also continue to provide hands on IT support. The technical environment consists of Windows Server, networking, virtualisation, Active Directory, Office 365 including SharePoint, Intune and Azure

Required Skills:

- Experience of team leading / managing a Service Desk team of 1st line & 2nd line support

- Experience within IT Services / Managed Service environment

- Strong technical experience across Windows Server, Active Directory, networking, Office 365 including SharePoint, Intune and Azure

- Full drivers license

- Excellent communication & stakeholder management experience

This position would suit a Service Desk Team Lead / Team Leader / Service Desk Lead / 2nd Line Team Leader / Service Desk Manager / Helpdesk Manager, who has strong experience of managing & leading a service desk function in a Managed Services environment.

This Service Desk Team Lead position is looking to start ASAP, will be based in Chichester, paying £28,000 - £38,000, depending upon background and experience

If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com

To be considered for this role, you must be eligible to live and work in the UK.