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Service Desk Analyst

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Service Desk Analyst

  • Location:


  • Sector:

    Infrastructure & Support

  • Job type:


  • Salary:

    £18000 - £22000 per annum

  • Contact:

    Simon Bath

  • Contact email:

  • Job ref:


Service Desk Analyst, with 1st line and 2nd line service desk support experience, is required for a growing organisation based in Central Southampton, paying from £18,000 - £22,000 per annum.

Service Desk Analyst

Based in Central Southampton

Start ASAP

Working for a growing organisation

£18,000 - £22,000

Working on a busy IT Service Desk for a growing organisation in Central Southampton, the Service Desk Analyst will be responsible for 1st line support within the organisation, encompassing some 2nd line support. This will be across Windows Server technologies, Active Directory, O365 and some elements of Azure environment.

Required Skills:

- Strong 1st line support, with exposure to 2nd line support

- Strong experience of supporting Windows Server environments, Active Directory and Office 365

- Good experience of supporting Windows 7 / Windows 10 environments

- Ideally experience of supporting Azure

- Excellent communication & stakeholder management experience

This position would suit a Service Desk Analyst / 1st Line Support / 2nd Line Support / Support Analyst / Support Technician / IT Technician, who has strong experience of supporting users on an IT Helpdesk / Service Desk to a 1st line level, with exposure to 2nd line support.

This Service Desk Analyst position is looking to start ASAP, will be based in Central Southampton, paying from £18,000 - £22,000, depending upon background and experience

If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com

To be considered for this role, you must be eligible to live and work in the UK.