Banner Default Image

IT Support Technician

Back to job search

IT Support Technician

  • Location:

    Portsmouth, Hampshire

  • Sector:

    Infrastructure & Support

  • Job type:


  • Salary:

    £21000 - £27000 per annum + healthcare, pension, life insurance

  • Contact:

    Charlotte Heggie

  • Contact email:

  • Job ref:


  • Startdate:


IT Support Technician - 2nd line Support Engineer- required for a growing MSP in Portsmouth. You will have a strong background in Helpdesk support.

Top priorities for this organisation - Staff Engagement, Technology and Career Progression.


This is a great opportunity for an experience 2nd Line Helpdesk Engineer to join an established and expanding MSP based in Portsmouth. The company is experiencing high levels of growth and are seeking an IT Support Technician with strong helpdesk experience cover their 2nd line support.

As a 2nd Line Support Engineer, you will be resolving technical issues for Windows Server, Office 365, and Active Directory. You will be working with a variety of user setups in a fast-paced environment assisting with projects both in deployment and migration.


For this IT Support Technician / 2nd Line Support Engineer, you must have:
- Excellent understanding of Active Directory

- Knowledge of Microsoft Office 365

- Ideally, experience working within an MSP OR a fast-paced helpdesk

- Excellent communication skills


£22,000 - £27,000 + Benefits (life insurance, pension, private healthcare)

This IT Support Technician / 2nd Line Support Engineer is a live and signed off vacancy. Mexa Solutions are an approved supplier for this organisation and benefit from a tier one supplier status.

We have the full job description and benefits breakdown available for this 2nd Line Support role, and we can also discuss the bonus element with you. For more information on this IT Support Technician / 2nd Line Support Engineer, or a further exploratory conversation, please contact Charlotte Heggie on 0739_5105_650 or Charlotte . Heggie @ mexasolutions . com