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Infrastructure Support Technician - Managed Service Provider

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Infrastructure Support Technician - Managed Service Provider

  • Location:

    London

  • Sector:

    Infrastructure & Support, Cloud

  • Job type:

    Permanent

  • Salary:

    £25000 - £32000 per annum

  • Contact:

    Simon Bath

  • Contact email:

    simon.bath@mexasolutions.com

  • Job ref:

    33617_1607777795

  • Startdate:

    ASAP

Infrastructure Support Technician, with an infrastructure support background of providing 2nd line support in a managed service environment, is required for a Managed Service Provider based in London paying from £25,000 - £32,000.

Infrastructure Support Technician

Based in London

Start ASAP

Working for a Managed Service Provider

£25,000 - £32,000, depending upon background and experience.

Working within the IT Service Desk / Infrastructure Support team of a growing Managed Service Provider, the Infrastructure Support Technician will be responsible for providing 2nd line BAU infrastructure support & cloud support to managed service customers and dealing with major escalations from the 1st Line Service Desk team. This is a great opportunity for someone wanting to expand their career and exposure within MSP support. The technology environment is across Windows Server, Active Directory, Azure, Hyper-V, Windows 10, networking (DNS, DHCP, routing & switching) and Office 365.

Required Skills:

- Strong 2nd line IT support experience

- Previous experience of working for a managed service provider / IT Service Provider

- Good experience across Windows Server, Active Directory, Office 365

- Good awareness of Hyper-V or VMware, and networking across DNS, DHCP

- Ideally good experience of supporting Azure environments

- Excellent communication & stakeholder management experience

This position would suit an Infrastructure Support Technician / 2nd Line Support Analyst / 2nd Line Analyst / Service Desk Analyst / IT Support Technician / IT Support Engineer / IT Technician / Helpdesk Support, who has strong experience in providing 2nd line support in an IT Services / Managed Services environment.

This Infrastructure Support Technician position is looking to start ASAP, will be based in London paying from £25,000 - £32,000, depending upon background and experience

If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com

To be considered for this role, you must be eligible to live and work in the UK.