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Infrastructure Support Technician

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Infrastructure Support Technician

  • Location:


  • Sector:

    Infrastructure & Support

  • Job type:


  • Salary:

    £25000 - £32000 per annum

  • Contact:

    Simon Bath

  • Contact email:

  • Job ref:


Infrastructure Support Technician, with an infrastructure support background of providing 2nd line support in a managed service environment, is required for a Managed Service Provider based in London paying from £25,000 - £32,000.

Infrastructure Support Technician

Based in London

Start ASAP

Working for a Managed Service Provider

£25,000 - £32,000, depending upon background and experience.

Working within the IT Service Desk / Infrastructure Support team of a growing Managed Service Provider, the Infrastructure Support Technician will be responsible for providing 2nd line BAU infrastructure support & cloud support to managed service customers and dealing with major escalations from the 1st Line Service Desk team. This is a great opportunity for someone wanting to expand their career and exposure within MSP support. The technology environment is across Windows Server, Active Directory, Azure, Hyper-V, Windows 10, networking (DNS, DHCP, routing & switching) and Office 365.

Required Skills:

- Strong 2nd line IT support experience

- Previous experience of working for a managed service provider / IT Service Provider

- Good experience across Windows Server, Active Directory, Office 365

- Good awareness of Hyper-V or VMware, and networking across DNS, DHCP

- Ideally good experience of supporting Azure environments

- Excellent communication & stakeholder management experience

This position would suit an Infrastructure Support Technician / 2nd Line Support Analyst / 2nd Line Analyst / Service Desk Analyst / IT Support Technician / IT Support Engineer / IT Technician / Helpdesk Support, who has strong experience in providing 2nd line support in an IT Services / Managed Services environment.

This Infrastructure Support Technician position is looking to start ASAP, will be based in London paying from £25,000 - £32,000, depending upon background and experience

To be considered for this role, you must be eligible to live and work in the UK.

Mexa Solutions are an approved supplier for this organisation and benefit from a tier one supplier status.

Please more information on this Project Manager role, or a further exploratory conversation, please contact Dom Buck on 07395_105_650 or Dominic . Buck @ mexasolutions . com