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3rd Line Support Engineer

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3rd Line Support Engineer

  • Location:

    Bournemouth

  • Sector:

    Infrastructure & Support, Cloud

  • Job type:

    Permanent

  • Salary:

    £35000 - £40000 per annum

  • Contact:

    Bob Bath

  • Contact email:

    bob.bath@mexasolutions.com

  • Job ref:

    33964_1641585571

  • Startdate:

    ASAP

3rd Line Support Engineer is required for a Managed Service Provider paying from £35,000-£40,000 per annum. The role is Bournemouth based with flexible working options.

3rd Line Support Engineer

Bournemouth, Dorset + flexible working options

Start ASAP

Working for a Managed Service Provider

£35,000 - £40,000, depending upon background and experience.

Working within the IT Service Desk team of a growing Managed Service Provider and IT consultancy, the 3rd Line Support Engineer will be responsible for providing 3rd line BAU support escalated from the service desk, for both applications and infrastructure products and solutions. Technical environment is across Windows Server, Active Directory, Office 365, Azure, networking, virtualisation and Microsoft 365 administration.

Required Skills:

- Previous 3rd Line support / Service Desk experience

- Good experience across PC hardware and MS Windows Server

- Good understanding of Office 365, Active Directory and Group Policies

- Azure experience

- Network support experience across firewalls, switching & access points

- Ideally previous experience of working for a managed service provider / IT Service Provider - not essential

- Excellent communication and customer service skills

This position would suit a 3rd Line Support Technician / Service Desk Analyst / Helpdesk Analyst / IT Support Technician / System Administrator / IT Support Engineer / IT Technician / Support Analyst / Systems Administrator who has s experience in providing 3rd line support in an IT Services / Managed Services environment across Windows, Office 365, Active Directory, Azure and desktop support.

This 3rd Line Support Engineer position is looking to start ASAP, will be based in Bournemouth with flexible working options. The role is paying from £35,000 - £40,000, depending upon background and experience

If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com

To be considered for this role, you must be eligible to live and work in the UK.