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2nd Line Team Leader

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2nd Line Team Leader

  • Location:


  • Sector:

    Infrastructure & Support

  • Job type:


  • Salary:

    £28000 - £34000 per annum

  • Contact:

    Bob Bath

  • Contact email:

  • Job ref:


So, Sarah got promoted over you. Now what are you going to do?

If you're stuck waiting for advancement in your career then this 2nd Line Team Lead position may be the next step in career that you are looking for.

You've been working at a 2nd line support level for some time now; you know what you're doing and you have a breadth of experience and knowledge. You feel like you've hit a brick wall in your career, and are looking for that next opportunity, but you're not sure what to do.

This 2nd Line Support Team Lead role may present the opportunity you're looking for, and best of all ... no team lead experience is necessary!

2nd Line Support Team Lead

Home Based

1 day/quarter in the office near Chichester, Hampshire

£28k - 34k basic

Your Challenge

Working with a close-nit team of five engineers, you'll be responsible for the daily leadership of the 2nd line team, mentoring and coaching your team to ensure that you are supporting your customers remotely to the highest level.

Teamwork makes the dream work.

As well as being the go-to person on your team, for guidance and support, you'll spend 80% of your time on BAU support as well as 20% on projects too.

With no two days the same, you'll never be bored …

The Business:

Working for a rapidly expanding IT service provider, this is a fantastic opportunity for an experienced 2nd line engineer.

This could not only be your next job, but the one after that as well. The career progression won't stop there ... you'll have the opportunity to step into 3rd line, Information Security or IT management.

About You:

First and foremost, You should be an experienced 2nd line engineer with previous experience of working in an MSP environment and have experience supporting the following technologies:

  • Active Directory
  • O365
  • Windows Server
  • VMware/Hyper-V
  • Networking

What next?

For an informal chat, please call Shannen Pomfrett on 07547 672 055 or email Shannen . Pomfrett @ Mexasolutions . com. Don't worry if your CV isn't up to date, we can deal with that later.

Alternatively, if you do have an up to date CV, please click apply and I will look forward to reviewing your application.