2nd Line Support Engineer / Outsource Engineer

16th February 2024
Hedge End, Southampton, United Kingdom
Job Type
£30,000 - £35,000
Start Date


How can you make a difference?

Being part of a big support team is great, and the work you do is important… but are you making a difference?

This IT Service Provider have the IT support contract for a major Hedge End (Southampton) client and you will be sole MSP person on-site providing support for all users across the business – you’ll be the person making the difference to the company.

This will mostly be BAU support across Windows Server, networking, desktop and Microsoft Cloud technologies, however will involve ad hoc project delivery.


2nd Line Support Engineer / Outsource Engineer

Based in Hedge End, Southampton – full time on site.

Start ASAP

Working for a leading organisation

£30,000 - £35,000


Required Skills:

-  Excellent IT support across 2nd line, touching on 3rd line support

-  Strong experience of Windows Server, Microsoft 365, networking and desktop support

-  Ideally some experience of delivering project installs/migrations/deployments

-  Excellent communication & stakeholder management experience

This position would suit an IT Support Analyst / Support Engineer / 2nd Line Support Analyst / 2nd Line Support Engineer / 3rd Line Support Engineer / Support Technician, who has strong experience of supporting Windows Server, M365, networking & desktop at a 2nd line support level.

This 2nd Line Support Engineer / Outsource Engineer position is looking to start ASAP, will be based full time in Hedge End (Southampton), paying from £30,000 - £35,000 (depending upon background and experience).

If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com


To be considered for this role, you must be eligible to live and work in the UK.

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