2nd Line Support Engineer, with a strong technical 2nd line infrastructure support background and experience of M365, Azure, VMware/Hyper-V ideally in a Managed Service Support environment, is required for a growing Managed Service Provider/IT Consultancy in Bournemouth, Dorset (HOME BASED WORKING + 2 days/week in the office), paying from £30,000 - £35,000 + on call / call out allowance.
2nd Line Support Engineer
HOME BASED + 2 days/week in the office - Bournemouth, Dorset
Start ASAP
Working for a growing Managed Service Provider/IT Consultancy
£30,000 - £35,000 + on-call / call out allowance
Shift rota - 1 week in 4 weeks
Working for a growing Managed Service Provider & IT consultancy the 2nd Line Support Engineer will be working on the technical support desk responsible for supporting the BAU support of the external customer base. In addition, 10-20% of your time will be involved in managing & delivering M365 and Azure projects. This will include 2nd line infrastructure support across Windows Server, Azure, Office 365, Azure Active Directory, Intune, SharePoint, virtualised environments in VMware / Hyper-V and networking technologies across DNS, DHCP and Group Policy.
Required Skills:
- Strong 2nd line infrastructure support background
- Excellent Windows Server experience
- Excellent experience of Azure, Azure Active Directory, Office 365
- Good VMware/Hyper-V experience
- Good networking experience across DNS, DHCP, Group Policy
- Ideally experience of supporting SharePoint and Intune
- Ideally good experience of project delivery
- Excellent communication & stakeholder management experience
This position would suit a 2nd Line Support Engineer / 2nd Line Support Analyst / Technical Support Engineer / Technical Lead / Service Desk Engineer / Service Desk Analyst / IT Technician, who has strong 2nd line support experience across M365 & Azure - O365 and Azure Active Directory, ideally in a Managed Service environment.
This 2nd Line Support Engineer position is looking to start ASAP, will be HOME BASED with travel to the client office in Bournemouth, Dorset 2 days per week. This role is paying from £30,000 - £35,000 + on-call / call out allowances.
If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com
To be considered for this role, you must be eligible to live and work in the UK.
