2nd Line Support Engineer

Published
1st July 2024
Location
Havant, United Kingdom
Job Type
Salary
£28k - £33k
Reference
34626
Start Date
ASAP

Description

Not just another 2nd line support role.

But when where you’re seen as one of the most experienced in the team.

The go-to person for helping with any issues/technical advice.

You’ll be the person that people look up to.

But is that enough?

Well why not get involved in ad hoc projects and site visits for support & deployment?

All whilst working with the latest & greatest technologies.

For a growing IT Service Provider who have acquired 6 new clients in 2024 and are happy to offer 40% remote working.

Growth of their staff is important to them too – they’ll support & encourage your training, pay for your certifications and encourage you to grow your careers with opportunities in the 3rd line support & project delivery teams available.

 

2nd Line Support Engineer

Based near Havant, Hampshire

Start ASAP

Working with a growing Managed Service Provider

£28,000 - £33,000

 

Required Skills:

  • Excellent experience of providing 2nd line support
  • Good experience of supporting Office 365 and Azure
  • Strong experience of Windows Server domain environments, Windows 10, Office 365,
  • Ideally good experience of networking topology, DNS, DHCP
  • Ideally good experience of Intune and SharePoint
  • Ideally experience in project delivery and client site visits
  • Ideally experience of working for an IT Service Provider
  • Excellent communication & stakeholder management experience

 

This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst, who has strong experience of supporting users at a 2nd line support level, ideally in a Managed Service environment

This 2nd Line Support Analyst position is looking to start ASAP, will be based near Havant, Hampshire (40% home based after a short onboarding process) paying from £28,000 - £33,000 / day (depending upon background and experience).

If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com

To be considered for this role, you must be eligible to live and work in the UK.

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