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2nd Line Support Engineer

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2nd Line Support Engineer

  • Location:

    Fareham

  • Sector:

    Infrastructure & Support

  • Job type:

    Permanent

  • Salary:

    £25000 - £30000 per annum

  • Contact:

    Bob Bath

  • Contact email:

    bob.bath@mexasolutions.com

  • Job ref:

    34215_1660743206

2nd Line Support Engineer is required for a Managed Service Provider paying from £25,000-£30,000 per annum. The role is based in Fareham, Hampshire.

2nd Line Support Engineer

Based in Fareham, Hampshire

Start ASAP

Working for a Managed Service Provider

£25,000-£30,000, depending upon background and experience.

Working within the IT Service Desk team of a leading Managed Service Provider and IT consultancy, the 2nd Line Support Engineer will be responsible for providing 2nd line BAU support escalated from the service desk. Technical environment is across Windows Server, Active Directory, Office 365, Azure, Intune, networking, virtualisation and Microsoft 365 administration.

Required Skills:

- Previous 2nd Line support / Service Desk experience

- Good experience across PC hardware and MS Windows Server

- Good understanding of Office 365, Active Directory and Group Policies

- Ideally good experience in Azure and Intune experience

- Network support experience across firewalls, switching & access points

- Ideally previous experience of working for a managed service provider / IT Service Provider - not essential

- Excellent communication and customer service skills

This position would suit a 2nd Line Support Technician / Service Desk Analyst / Helpdesk Analyst / IT Support Technician / System Administrator / IT Support Engineer / IT Technician / Support Analyst / Systems Administrator who has good experience in providing 2nd line support in an IT Services / Managed Services environment across Windows, Office 365, Active Directory, Azure and desktop support.

This 2nd Line Support Engineer position is looking to start ASAP, will be based in Fareham, Hampshire. The role is paying from £25,000-£30,000, depending upon background and experience

If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com

To be considered for this role, you must be eligible to live and work in the UK.