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2nd Line Service Desk Analyst

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2nd Line Service Desk Analyst

  • Location:

    Ringwood

  • Sector:

    Infrastructure & Support

  • Job type:

    Permanent

  • Salary:

    £24000 - £26000 per annum

  • Contact:

    Simon Bath

  • Contact email:

    simon.bath@mexasolutions.com

  • Job ref:

    33721_1616668472

2nd Line Service Desk Analyst required for a growing and dynamic Managed Service Provider based in Ringwood. As a Service Desk Analyst, you will be providing high quality IT support to their clients across the UK.

THE ROLE:

This is a fantastic opportunity for an experienced 2nd Line Service Desk Analyst to join a growing team of experts to provide personal and professional IT support. This organisation uses the latest and greatest technology and is continuing to expand. You will be supporting their diverse client base through telephone and remote support.

EXPERIENCE:

For this 2nd Line Service Desk Analyst role, you will have:

  • Good knowledge in Windows Server, Active Directory, Office 365 and Windows 10 technologies
  • Fantastic customer service and communication skills
  • Excellent problem solving skills
  • A keen desire to learn and keep up to date with all the latest tech
  • Experience within a Managed Service Provider is a bonus

BENEFITS:

A very competitive salary of circa £25k p/a is available for the right candidate. This role will be office based where you will quickly learn from other members of your team. This organisation is a top tier IT services provider who are really looking to grow and develop their employees.

This 2nd Line Service Desk Analyst role is a live and signed off vacancy.

Mexa Solutions are an approved supplier for this organisation and benefit from a tier one supplier status.

Please more information on this, or a further exploratory conversation, please contact Dom Buck on 07395_105_650 or dominic . buck @ mexasolutions . com