1st Line Support Technician - Service Desk Analyst

A 1st Line Support Technician is required for a Managed Service Provider based near Bournemouth paying from £18,000-£22,000 per annum.

1st Line Support Technician

Based near Bournemouth

Start ASAP

Working for a Managed Service Provider

£18,000-£22,000, depending upon background and experience.

Working within the IT Service Desk team of a growing Managed Service Provider, the 1st Line Support Technician will be responsible for providing 1st line BAU support for both applications and infrastructure products and solutions.

Required Skills:

- Previous 1st Line support / Service Desk experience

- Good experience across PC hardware and MS server operating Systems

- Strong Customer Service Skills

- Good understanding of Office 365, Active Directory and Group Policies

- Good understanding of Windows Server and networking technologies

- Ideally previous experience of working for a managed service provider / IT Service Provider - not essential

This position would suit a 1st Line Support Technician / Service Desk Analyst / Helpdesk Analyst / IT Support Technician / IT Support Engineer / IT Technician who has s experience in providing 1st line support in an IT Services / Managed Services environment.

This 1st Line Support Technician position is looking to start ASAP, will be based near Bournemouth paying from £18,000 - £22,000, depending upon background and experience

If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com

To be considered for this role, you must be eligible to live and work in the UK.