1st Line Support Analyst

30th April 2024
Chichester, United Kingdom
Job Type
£20,000 - £26,000


This company will invest in you and take you on journey to learn, grow and develop.


1st Line Support Analyst


Chichester Office – hybrid working available


Your new company

This innovative IT Service Provider has been established for almost 25 years and in that time, has proven itself to be an exceptional place for you to develop and progress your career.

I’ve placed individuals into this organisation previously and the feedback from them has always been exceptional.

It’s a very social environment, with a warm, friendly feel. You’ll feel extremely at home here and can even have cuddles with the office dog!

As the organisation continues to grow and its client base expands, the doors are opened to a range of career progression opportunities, and naturally, salary increases.

Your new challenge

Working within a team that has grown by 15% over the last couple of years, you will be handling the initial incoming support calls from external customers, troubleshoot any tickets, and escalate to more senior members when and if required.


About You:

First and foremost, you will be a 1st Line Support Analyst, perhaps with some experience diving into some 2nd line support too.

You will have some experience with the following technologies:

  • Office 365
  • Active Directory
  • Windows Server
  • VMWare
  • Hyper-V

Experience working with another Managed Service Provided (MSP) is preferred.

You must have a Full UK driving licence.


What next?

For an informal chat, please call Kate Amos on 07596 _ 233 _ 048 or email kate . amos @ Mexasolutions . com. Don’t worry if your CV isn’t up to date, we can deal with that later.

Alternatively, if you do have an up-to-date CV, please click apply and I will look forward to reviewing your application.

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