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1st Line Support Analyst

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1st Line Support Analyst

  • Location:


  • Sector:

    Infrastructure & Support

  • Job type:


  • Salary:

    £18000 - £21000 per annum

  • Contact:

    Simon Bath

  • Contact email:

  • Job ref:


1st Line Service Desk Analyst - Chichester

£18,000 - £21,000 depending on experience

THE OPPORTUNITY - 1st Line Service Desk Analyst / IT Support Analyst

Based in Chichester, you'll working for a company who work with the latest and cutting-edge technologies - always looking out for the next best thing.

Working in a growing company that rewards success, not only means a positive impact on your salary, but also the opportunity to grow with the team, developing your career path into leadership or more senior technical roles.

This is not a run-of-the-mill job - this is a chance to really build your technical career.

THE ROLE / COMPANY - IT Support Analyst

  • You will be providing 1st line support to users on the IT service desk
  • As a 1st Line Engineer / IT Support Analyst, you will work to resolve various technical issues, escalating to more senior members of the team when required
  • With overtime and an on-call rota available, your basic salary can grow
  • Must have a valid, clean driving licence as you may be visiting clients onsite. Don't worry about having your own car though, you'll have use of a pool car!

IDEAL SKILLSET - IT Support Analyst / Service Desk Analyst

You will have a background in a busy 1st Line Analyst / Engineer / Helpdesk / Service Desk role, and basic technical knowledge of some of the following:

  • Some exposure to Windows Server 2012 R2 upwards (creating Users on Active Directory)
  • Experience of Office 365 support
  • Microsoft Operating Systems, ideally up to Windows 10

Ideally experience of:

  • Virtualisation on Hyper-V or VMware
  • General Networking (Cabling, IP config, basic router/switch set up)

HOW TO APPLY - IT Support Engineer

If this sounds like the right role for you, and you'd like to apply, then please forward your CV to:

Bob . bath @ mexasolutions . com

Don't worry if your CV is not up to date, please apply anyway and we can update your CV later as needed.


1st Line | Service Desk | Helpdesk | Support Analyst | Virtualisation | Server | VMware | Hyper-V | AD | Windows 10| MSP