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1st Line Support Analyst

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1st Line Support Analyst

  • Location:

    Hampshire

  • Sector:

    Infrastructure & Support

  • Job type:

    Permanent

  • Salary:

    £18000 - £23000 per annum + Pension + WFH

  • Contact:

    Simon Bath

  • Contact email:

    simon.bath@mexasolutions.com

  • Job ref:

    33587_1600972613

  • Startdate:

    ASAP

1st Line Support Analyst / Service Desk Analyst, with a proven background in IT support, is required for a technology company based in Portsmouth, Hampshire, paying from £18,000 - £23,000, depending upon experience.

1st Line Support Analyst / Service Desk Analyst

Based in Portsmouth

Start ASAP

Working for a technology organisation

£18,000 - £23,000

Working on the IT service desk of a growing technology company, the 1st Line Support Analyst / Service Desk Analyst will be the first point of contact for any IT support queries raised. You will be responsible for basic triage and troubleshooting and escalating any major technical issues to the 2nd line support team. This will include setting up new users / password resets and hardware/software issues, across Windows Server, Active Directory, Office 365 and Windows 10 technologies.

Required Skills:

- Strong 1st line support background

- Experience across Office 365, Exchange and Active Directory

- Experience of Windows Server and Windows 10

- Excellent communication & stakeholder management experience

This position would suit a 1st Line Support Analyst / Service Desk Analyst / IT Technician, who has strong 1st line support experience across Office 365, Active Directory and Windows Server technologies.

This 1st Line Support Analyst / Service Desk Analyst position is looking to start ASAP, will be based in Portsmouth, Hampshire, paying from £18,000 - £23,000, depending upon background and experience

If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com

To be considered for this role, you must be eligible to live and work in the UK.