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1st Line Service Desk Analyst / Support Technician

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1st Line Service Desk Analyst / Support Technician

  • Location:

    Havant

  • Sector:

    Infrastructure & Support

  • Job type:

    Permanent

  • Salary:

    £18000 - £25000 per annum

  • Contact:

    Bob Bath

  • Contact email:

    bob.bath@mexasolutions.com

  • Job ref:

    BM33896-54_1650464321

  • Startdate:

    ASAP

A 1st Line Service Desk Analyst / Support Technician is required for a Managed Service Provider based near Havant paying from £18,000 - £25,000, depending upon background and experience.

1st Line Service Desk Analyst / Support Technician

Based near Havant, Portsmouth

Start ASAP

Working for a Managed Service Provider

£18,000 - £25,000, depending upon background and experience.

Working within the IT Service Desk team of a growing Managed Service Provider, the 1st Line Support Technician will be responsible for providing 1st line BAU support for both applications and infrastructure products and solutions.

There is an excellent opportunity for career progression; this company really invest in their staff and their careers through training and certifications and look at promotions from within where possible.

Required Skills:

- Previous 1st Line support / Service Desk experience

- Good experience across PC hardware and understanding of MS server operating Systems

- Strong Customer Service Skills

- Good understanding of Office 365, Active Directory and Group Policies

- Ideally previous experience of working for a managed service provider / IT Service Provider - not essential

This position would suit a 1st Line Support Technician / Service Desk Analyst / Helpdesk Analyst / IT Support Technician / IT Support Engineer / IT Technician who has s experience in providing 1st line support in an IT Services / Managed Services environment.

This 1st Line Service Desk Analyst / Support Technician position is looking to start ASAP, will be based near Havant, Hampshire, paying from £18,000 - £25,000, depending upon background and experience

If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com

To be considered for this role, you must be eligible to live and work in the UK.